1187 Thorndike St Palmer, MA 01069
At Bertera Chevrolet, your safety is our top priority. As a trusted Chevy dealership in Palmer, MA, we follow a strict Field Action Safety Protocol to ensure every Chevrolet vehicle on our lot meets the highest standards of reliability and compliance. Whether you're buying new or used, your vehicle undergoes multiple inspections to ensure there are no outstanding safety recalls or open GM field actions.
Every vehicle-new or pre-owned-is inspected by our certified service manager for open field actions as soon as it arrives at the dealership.
Our service team conducts daily lot-wide checks to identify any new safety notices or required manufacturer updates on any Chevrolet model.
Prior to delivery, every vehicle sold is reviewed multiple times by management to confirm that any GM safety bulletins have been addressed.
These proactive measures are in place to uphold the GM Safety First standard and deliver peace of mind to our customers in Palmer, Springfield, Chicopee, Amherst, and surrounding Western Massachusetts communities.
GM field actions, often referred to as recalls, service bulletins, or technical updates, are issued to address safety, performance, or quality concerns on select Chevrolet vehicles. At Bertera Chevrolet, we take these updates seriously and complete all required repairs quickly and efficiently using GM-certified parts and service, ensuring your Chevy meets the highest safety standards before it ever hits the road.
At Bertera Chevrolet, we run a VIN check on every vehicle to identify any open GM field actions or recalls. If your Chevy requires service, we'll notify you and complete the work using certified GM parts and trained technicians, often at no cost. Whether you're buying, leasing, or coming in for routine maintenance, we make sure you're always up to date on your vehicle's safety status.
Drivers across Palmer, Springfield, Chicopee, and surrounding towns choose us for transparent service and unmatched attention to detail. Our factory-trained Chevy technicians, access to the latest GM safety bulletins, and proactive approach to field action updates make Bertera Chevrolet a trusted destination for safe, reliable vehicle ownership in Western Massachusetts.
At Bertera Chevrolet in Palmer, MA, we go beyond the sale to deliver lasting peace of mind. Our commitment to safety doesn't end when you drive off the lot-it's part of our long-term relationship with every customer. Whether you're from Ludlow, Belchertown, Ware, Westfield, or Springfield, we're here to ensure your vehicle remains in top condition through regular field action monitoring, recall service, and GM-certified repairs.
When you choose Bertera Chevrolet, you're choosing a team that takes vehicle safety, quality assurance, and compliance seriously. We don't just check boxes-we proactively monitor every vehicle's history and current recall status to protect you and your family. As part of the GM Safety First initiative, we remain dedicated to upholding the highest standards of automotive safety and customer care throughout Western Massachusetts.
1187 Thorndike St
Palmer, MA 01069
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