Why so many forms ?
Vehicle transactions have become very complicated, demanding our unwavering attention to detail. Most forms are required to fulfillÂ
Massachusetts and federal laws. Others are often necessary for accounting, financing, or manufacturer rebate reimbursement or notification.
Privacy ?
Dealers must collect non-public, personal information that may be required as a result of processing the sale or lease. They must comply with federal and state laws designed to protect that information once it passes from you to the dealer's hands.
It 's the Massachusetts Way ?
Dealers abide by a strict code of ethics designed to reinforce their
commitment to you, our valued customers. Dealers share an interest in creating consumer laws that keep customers' satisfaction high and the industry healthy. For that reason, MSADA dealer member companies have joined the Legislature and state agencies in creating strict laws regarding vehicle sales.
Peace of Mind ?
Massachusetts dealers must comply with strict requirements established by their franchisor manufacturers regarding financial stability, proper dealership facilities, record-keeping and more. Comprehensive professional standards offer you the peace of mind that dealership staff have the knowledge they need to do business the right way.
The lists of rules and regulations and administrative responsibilities contained here are not meant to be comprehensive or exhaustive but are, instead, used for explanatory and illustrative purposes only.