Customer Testimonials

Read What Our Customers Are Saying

At Bertera Chevrolet in Palmer, MA, our commitment to exceptional service and customer satisfaction sets us apart from other dealerships in the region. From new and used Chevy sales to certified auto repair and financing, our team goes the extra mile to make every experience a positive one. But don't just take our word for it-read real reviews and testimonials from customers across Palmer, Springfield, Chicopee, and Western Massachusetts who've trusted us for their automotive needs.

See why so many drivers choose Bertera Chevrolet for reliable service, honest pricing, and a team that truly cares.

 
    Amazing service from sales manager and the internet department! They're very helpful working as a team together! Great team, as Samantha and Jess were a great team! My sales man Matt was amazing-very driven and great personality. Overall great team! Sales managers were amazing! 10/10 recommend!     
Jessica Hollimon
 
 
    Great buying experience! Jason was friendly, accommodating, and made this process fast and easy. 10 out of 10-I would buy here again. Also received assistance from Taylor; she was great! You're in great hands with either of them!     
Christina Chapin
 
 
    Definitely the smoothest vehicle purchasing transaction I have ever experienced. Taylor was fantastic!     
Jay Kazokas
 
 
    Excellent and knowledgeable salesperson. Experience was great and I will continue to do business with Bertera of Palmer.     
Glenn Riddle
 
 
    Mike, Vinny, and the rest of the crew at Bertera were excellent to deal with. Made me feel welcome and my purchase went smoothly. I would go back and recommend them. Thanks again!     
Bobby Saucier
 
 
    The people working here are friendly and professional. I bought my second car here recently and was just as happy as the first time. The service department is also a great experience, they do a great job and keep you informed of the what when and how. Matt in sales is a pleasure to work with, he sold me both cars, i searched him out on purpose because of my experience working with him the first time.    
Gary Paquin
 
 
    Great experience. Staff was very polite and helped me out with what I needed to know. Jason Brooks is the guy you wanna ask for when you get there. Professional with a great attitude and tries his best to get you the best deal and helps you out as much as he can!     
Filip Sudol
 
 
    Some of the greatest customer service I have ever received at a dealership. They went above and beyond to get me what I wanted!     
Hayley Morin
 
 
    Great experience, everything was processed quick. Sales team was friendly, laid back, and informative. Will buy from here again.     
Ahcsat Drahcuob
 
 
    Always a great experience. Not pushy sales people! Recommend making your 1st and last stop there.     
Paul Franceschina
 
 
    Overall my experience was excellent. The salesperson and manager made sure we were happy with our purchase and repairs. They put the customer first. Greatly appreciated that!!!     
Robin Hernandez
 
 
    Excellent service and helpful staff! I recommend my family and friends to this dealership for future purchases. Service department had me in and out in a timely fashion! Highly recommended!     
Gina Cecchetelli
 

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  1. Bertera Chevrolet

    1187 Thorndike St
    Palmer, MA 01069

    • Sales: (413) 284-4384
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Get in Touch

  • Contact our Sales Department at: (413) 284-4384
  • Monday9:00 am - 5:00 pm
  • Tuesday9:00 am - 5:00 pm
  • Wednesday9:00 am - 7:00 pm
  • Thursday9:00 am - 5:00 pm
  • Friday9:00 am - 5:00 pm
  • Saturday9:00 am - 2:00 pm
  • SundayClosed