Reviews

Real Feedback From Real Drivers in Palmer, MA and Beyond

At Bertera Chevrolet, we've built our reputation on one simple promise: to treat every customer like family. Located in the heart of Palmer, MA, we proudly serve drivers from Springfield, Chicopee, Ludlow, Amherst, and communities throughout Western Massachusetts. From the moment you walk through our doors or visit us online, our team is dedicated to delivering a car buying and ownership experience that is honest, efficient, and stress-free.

Whether you're shopping for a brand-new Chevrolet Silverado, exploring lease options on a Chevy Equinox, or simply need reliable auto service or a quick oil change, we believe you deserve unmatched customer care at every turn. Our team of factory-trained technicians and experienced sales professionals takes the time to listen, explain your options, and ensure that you feel confident and comfortable every step of the way.

We're proud to have earned hundreds of 5-star reviews from satisfied customers across the region who trust us with their vehicles, their families, and their time. These reviews speak to the care and commitment we bring to every service appointment, every vehicle delivery, and every interaction-online or in person. We invite you to read their experiences and see why Bertera Chevrolet continues to be a top-rated Chevy dealer in Palmer and beyond.

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What Our Recent Customers Say

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Published reviews may not represent all experiences of a given dealer based on the dealer’s configuration. For more information, please contact the dealer. Reviews that contain content that is untrue, illegal, obscene, threatening or a violation of any third party’s right, or contains software viruses, solicitations, political campaigns, or any form of “spam” may be removed.


Customer Testimonials
 
    Amazing service from sales manager and the internet department! They're very helpful working as a team together! Great team, as Samantha and Jess were a great team! My sales man Matt was amazing-very driven and great personality. Overall great team! Sales managers were amazing! 10/10 recommend!     
Jessica Hollimon
 
    Great buying experience! Jason was friendly, accommodating, and made this process fast and easy. 10 out of 10-I would buy here again. Also received assistance from Taylor; she was great! You're in great hands with either of them!     
Christina Chapin
 
    Definitely the smoothest vehicle purchasing transaction I have ever experienced. Taylor was fantastic!     
Jay Kazokas

    Some of the greatest customer service I have ever received at a dealership. They went above and beyond to get me what I wanted!     
Hayley Morin
 
    Great experience, everything was processed quick. Sales team was friendly, laid back, and informative. Will buy from here again.     
Ahcsat Drahcuob
 
    The people working here are friendly and professional. I bought my second car here recently and was just as happy as the first time. The service department is also a great experience, they do a great job and keep you informed of the what when and how. Matt in sales is a pleasure to work with, he sold me both cars, i searched him out on purpose because of my experience working with him the first time.    
Gary Paquin
 

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